ESFJ
FeSiNTiesfj

1
Favorite process
EXTRAVERTED
FEELING
FEELING

2
Second process
INTROVERTED
SENSING
SENSING

3
Third process
INTUITION

4
Fourth process
INTROVERTED
THINKING
THINKING
EXTRAVERSION
SENSING
FEELING
JUDGING
Communication
ESFJs contribute by:
- Soliciting comments from others and acknowledging their ideas
- Providing sequential, organized, and detailed information to help team members stay on track
May irritate team members by:
- Focusing on the specifics of an issue and not seeing the overall themes
- Appearing meddlesome by assuming that they know what others need
May be irritated by team members who:
- Are critical and fault finding
- Interrupt, don’t listen, or are inconsiderate to whoever is speaking
Can maximize effectiveness by:
- Taking time to examine whether there’s a pattern or deeper meaning to a set of facts
- Practicing detachment, allowing others to reach their own conclusions
Team Culture
ESFJs contribute by:
- Supplying warmth, loyalty, and stability
- Creating an atmosphere where team members understand their roles and their importance to the team
May irritate team members by:
- Desiring harmony to the point of pushing people to get along
- Supporting traditional ways of doing things at the expense of innovation
May be irritated by team members who:
- Seem indifferent and don’t get involved
- Deviate from agendas and don’t follow timelines
Can maximize effectiveness by:
- Understanding that people can work together effectively without being friends
- Being more open to new methods and nontraditional thinking
Leadership
ESFJs contribute by:
- Conscientiously and enthusiastically striving for cooperation and consensus
- Acting decisively and consistently with the practical needs of people in mind
May irritate team members by:
- Backing away from giving necessary criticism
- Micromanaging or being too helpful to those who like to work independently
May be irritated by team members who:
- Don’t follow through on team commitments
- Give unclear, vague, or general instructions
Can maximize effectiveness by:
- Recognizing that praise alone may not offer enough specific guidance to help people develop
- Understanding that permitting others to work on their own, in their own way, can provide a needed break
Change
ESFJs contribute by:
- Managing the day-to-day needs of people during times of uncertainty
- Offering a systematic and practical perspective based on past experience
May irritate team members by:
- Making decisions too quickly without considering the logical ramifications
- Trying to fit the change into a preconceived, sequential structure
May be irritated by team members who:
- Take a casual, “let’s wait and see” approach
- Disregard standard operating procedures
Can maximize effectiveness by:
- Considering data critically and analyzing the pros and cons of an action before responding
- Staying open to new information and possibilities as they arise
Problem Solving/Conflict Resolution
ESFJs contribute by:
- Using their storehouse of specific knowledge to help people connect and cooperate in the search for solutions
- Happily creating order, clarity, and structure out of confusion
May irritate team members by:
- Actively avoiding conflict or pretending a problem doesn’t exist
- Being overly sensitive to criticism and taking comments personally
May be irritated by team members who:
- Play devil’s advocate
- Fail to take seriously causes or people that are important to them
Can maximize effectiveness by:
- Realizing that confronting a conflict head-on may allow it to be resolved much sooner
- Understanding that finding and correcting flaws can make a good solution even better
Stress
ESFJs contribute to reducing team stress by:
- Championing the importance of taking all team members’ feelings into account
- Being dutiful and dependable and striving to offer others unconditional positive regard
Under stress may irritate team members by:
- Trying to please too many people too often
- Acting or speaking on another’s behalf without permission
Under stress may be irritated by team members who:
- Give them last-minute assignments
- Don’t appreciate their hard work and take their support for granted
Can maximize effectiveness when under stress by:
- Paying attention to and honoring their own needs as well as those of others
- Realizing that other people’s power may be diminished when they are prevented from solving their own problems